VOIP phone systems in Detroit, MI represent the pinnacle of communications for businesses, allowing them to circumnavigate the issues that traditional landlines can cause and reap the benefits of numerous high-tech features that make communicating easier than ever before. But, just because VOIP phones are some of the most advanced systems around, doesn’t mean that they’re without their faults here and there! Take a look at five issues that have been known to creep up on VOIP users—issues that are curable with the expert eye of a telecommunications contractor:
- Jittering on the call: Because VOIP phone systems in Detroit, MI work by breaking call data up into thousands of digital packets, jittering becomes an issue from time to time. Jittering simply means that the packets are arriving with a delay or in the wrong order, which can result in very poor call quality. In order for this issue to be resolved, a telecom professional will adjust the latency of your VOIP lines, allowing data to stream in at the appropriate speeds and arrive in the right order. Buffer jitters are another way to mitigate jittery calls and they act to slow down all of the data to a singular speed before it’s translated.
- Latency: If you have a jitter problem, it also means you have a latency problem, but the two aren’t mutually exclusive by any means. A latency problem, as described above, simply means that your data is having trouble maintaining the appropriate speeds as it gets to you, which can cause a variety of call clarity issues. Propagation delays, handling delays and queuing delays are all latency-related problems and have varying effects on the quality of a call. To fix this, a telecom contractor will set data priorities on your network or implement a VOIP router, which acts to ensure call data takes priority above all others.
- Poor connection: Just like connecting to the Internet can be marred by a variety of connection problems, VOIP phone systems in Detroit, MI can also suffer these same setbacks. Generally, the issue comes when your bandwidth is unsupportive of VOIP calls and this connection issue is remedied by upgrading the amount of allotted bandwidth that you have access to.
- Poor router function: If your router simply isn’t getting the job done when it comes to receiving or maintaining VOIP calls, you might need to swap it out for a specialized VOIP router. These specially-equipped routers are specially designed to deal with the data packets pertaining to VOIP calls and will have no trouble sending VOIP phone data correctly and without hindrance.
- Improper network configuration: Sometimes, the issues you’re seeing with your VOIP phone system have nothing to do with the system itself and have everything to do with your network’s configuration. Having the right configuration, implemented by a qualified telecommunications contractor, will allow your data to enter and exit as necessary and will ensure that data is encoded and decoded properly. Because VOIP phone technology is only about a decade old, it’s important that you’re dealing with a telecom contractor who is knowledgeable and experience for this facet of service!