In today’s modern day and age of technology, you’d be hard pressed to find a business that’s still using an analog phone system. Why? Because with the advent and widespread implementation of VOIP phone systems in Detroit, MI, businesses are getting more out of their phone systems than just the ability to call clients, partners and other businesses! Take a look at a few of the things that make VOIP phone systems a crucial element for any business and why upgrading your communications to include this innovation is one of the most sustainable options for accommodating growth:
Clarity and connectivity: Quality is everything when you consider your business image, which is why VOIP phone systems in Detroit, MI have become a business mainstay. Not only is your call quality destined to be pristine over a VOIP network, you’ll have absolutely no accessibility issues or volume hindrances—qualities that play a dynamic role in how communicating with other businesses can bolster your own image and reputation.
Flexibility: When it comes to landline, hardwired phones, your ability to do business is strictly location-based, meaning you have to be right next to your phone in order to communicate. Cellphones have made doing business on the go easier, but this still requires you to give out personal information to clients or invest in expensive company phones. VOIP phone systems represent a flexible compromise, wherein your office calls can be forwarded to your mobile phone, allowing you to work anywhere seamlessly, with peace of mind.
Cost effectiveness: The cost of switching your business’ communications network to a VOIP solution is extremely affordable these days—especially when you consider the extreme cost-savings that you’ll accumulate through utilizing a VOIP network. In essence, VOIP phone systems are heavily benefit oriented—meaning your paying for the accessibility options that come with these systems, as opposed to the systems themselves. Consider this: the cost of phone usage monitoring tools, data integration software and employee hours spent manually optimizing these facets on a traditional phone system is going to be tremendously more expansive than rolling all of these great services into a VOIP system, where they’re almost always standard.
Integration: As mentioned above, VOIP phone systems in Detroit, MI aren’t without their features and integration capabilities, which make them a huge draw for businesses that love data. Want to know exactly how long your call center’s average call time is? Need to know which days of the week have the most volume associated with them? Looking to cue calls coming into a certain number and parcel them out to corresponding salesmen? All of these things and more are possible when you consider the integration applications of VOIP phones.
Troubleshooting and adjustment capabilities: Everyone loves an easy solution and when you’re dealing with VOIP phone systems, problems can be reduced to solutions quickly and effectively, with very little setback to your business operations. With traditional phone services, you may find yourself waiting for hours on a technician to come out and diagnose the issue—even longer to fix it. With VOIP phone systems, the issue can be routed within the system and fixed in a matter of minutes, not hours.
If your business isn’t on the VOIP train yet, it’s time to consider making the upgrade—you’ll save money, enjoy amazing new features and get the peace of mind that comes with having a phone system accommodating to the changing demands of the business world.