In an increasingly digital business world, more and more companies are realizing the importance of keeping up on communications with modern innovations. From assigning smartphones to employees, to utilizing cloud storage for collaborative projects, being able to stay on pace with digital trends is paramount. One such trend is a VOIP phone system in Detroit, which should be at the core of any business’ communication plan.
What it is and why you need it
A VOIP phone system, also known as voice-over-internet protocol, is a way of making calls through a digital medium. Essentially, any calls being made with a VOIP phone system in Detroit are being made over the Internet, where they can be transmitted as digital data that’s pristine and uninterrupted.
What makes VOIP phone services so crucial is a combination of their functionality, along with their reliability. Consider this—with an analog phone line, you may have two lines to switch between and a voice mailbox that you can listen to your messages through. A VOIP phone system, on the other hand, will eclipse this concept of functionality by giving you several lines, call forwarding options, hold and mute capabilities and direct-to-email message delivery, allowing you to manage your phone from your computer!
All of these things are great features in and of themselves, but it’s how they impact your business that makes them essential in a growing marketplace. In order to stay current with trends and fulfill the needs of the people you’re communicating with, a VOIP phone system in Detroit is required to satisfy demand.
How you can utilize it
There are virtually unlimited uses for a VOIP phone system in Detroit—most of which will serve to increase the productivity of your business and improve its overall ability to function. Take a look at just a few of the ways you can utilize a VOIP phone system to harness the true potential of your company and its workforce:
Managed use: Want to make sure that your phone lines are being staffed by the perfect number of people and people that are qualified for the job? Take a look at the call volume data that comes with a VOIP service and make sure you’re filling the right capacity.
Call routing: Why give out dozens of numbers for your company when you could just standardize one single number that routes to a reception area or call center, then trace that number to its appropriate recipient? It makes things easier for callers, simple for directory assistance and keeps the phone lines void of unnecessary calls!
Digital mailbox: Are you the type of person who stays organized in every facet of the word? Consider this—what if every phone message you receive becomes a digital document that’s forwarded to your email or receiving cue? What better way to stay organized than with a VOIP phone system in Detroit that does this for you?
The possibilities for exceptional phone usage don’t end here! With a VOIP phone system outfitted into your business, you’ll be able to dramatically improve your ability to function and communicate. Ask your local telecomm provider about the different assets that a VOIP phone system can bring to your company!